How do brokers operate?

Most operate differently to fit their unique needs and the needs of their carriers and clients. I'm excited to bring you this two part series around how brokerages operate! We get pretty in the weeds discussing operational work flows, and different technologies and tools at play and how they are enhancing service operations. I hope if you are a brokerage leader this series will add value to your day!

On part one of this two part series, Tami Gordy from Flat World Global Solutions and Kristy Knichel from Knichel Logistics share their insights into how their brokerages are operating across intermodal, FTL and LTL sectors. The primary topics we cover in this episode are:

Receiving Orders from Clients - How are you currently receiving orders from clients?

Quoting Shipments - How are you quoting your clients and prospective clients?

Searching for Load Coverage - How do you source carriers for your loads?  

Tracking - How do you have visibility on your shipments and provide tracking updates to your teams and clients?  

Also, be sure to check out the TAI Software white paper that covers these topics as well! It's a free downloadable resource!